PURPOSE OF THIS NOTICE
This privacy notice applies to all individuals who visit our website: www.mazoninteriors.co.uk (“our Website”). Use of our Website includes browsing, submitting enquiries, and subscribing to updates.

1. This notice explains how Mazon Interiors collects and uses personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (“Data Protection Legislation”). Please read this policy to understand how we handle your personal information.

2. ABOUT US
   Mazon Interiors Ltd (“we”, “us”, “our”) is a company registered in England and Wales, with our showroom based in Leamington Spa. We specialise in interior design services and supply products for kitchens, bathrooms, bedrooms, bespoke cabinetry, and flooring.

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We are a ‘data controller’ under the Data Protection Legislation. This means we are responsible for deciding how we hold and use personal information.

Our appointed Data Protection Manager (DPM) can be contacted for any queries about this privacy notice. Please email: info@mazoninteriors.co.uk.

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1. WHAT PERSONAL INFORMATION WE COLLECT
   We collect personal data necessary to respond to your enquiries, deliver our services, or engage with you professionally. Examples include:

• Contact information (name, phone number, email, postal address)

• Enquiry details or communication history

• Quotations and correspondence relating to your interior project

• Payment and transaction records

• Website usage data (IP address, cookies)

• Testimonial submissions or feedback

• Images or video content from completed projects (with consent)

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We do not knowingly collect data from minors or process sensitive personal data unless required for a specific project.

1. SPECIAL CATEGORY INFORMATION
   We only collect special category data (e.g. health-related information) if it is necessary to deliver our service—for example, accessibility needs in a home design. Such data is handled with enhanced care and only kept for as long as required.

2. RETENTION OF DATA
   We retain personal data in line with legal and business needs:

• Transactional records: up to 6 years plus the current tax year

• Enquiry/quotation data: up to 12 months from last contact

• Mailing list subscribers: until you unsubscribe (data deleted within 30 days thereafter)

• General business contacts (B2B): up to 3 years
   

All data is securely destroyed when no longer needed.

1. ON WHAT BASIS DO WE COLLECT DATA
   We collect and process data on the following legal bases:

• Contractual: to fulfil an order or provide a quotation

• Legitimate interests: to manage customer relationships, marketing, or partnerships

• Consent: where we request permission to use photos/testimonials or for direct marketing
  2. WHO WE SHARE YOUR INFORMATION WITH AND WHY

1. We only share personal information with third parties where necessary—for example:

• Trusted contractors or suppliers involved in your project

• Payment processors or software providers

• Regulatory authorities (if legally required)

We may showcase finished projects in marketing content (website, social media, brochures), but we will not publish identifying information without your written consent.
 

1. HOW WE KEEP YOUR INFORMATION SECURE
   We maintain robust data protection systems to safeguard your personal data:

• Secure networks and restricted access

• Regular staff training and compliance checks

• No storage of card payment data (payments processed via GDPR-compliant providers)
   

1. YOUR RIGHTS
   You have the right to:

• Access, correct, or delete your data

• Object to processing for marketing or profiling purposes

• Restrict how your data is used

• Request data portability (where applicable)

• Withdraw consent at any time
   

To exercise these rights, email: info@mazoninteriors.co.uk. We may request ID to verify any data request.

1. HOW TO COMPLAIN
   If you have concerns about how we handle your data, you can raise a complaint with our Data Protection Manager via info@mazoninteriors.co.uk.
    

If you're not satisfied with our response, you can contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk